Antics Models, Diecast, Radio Control and Model Railways
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Privacy Policy

Information We Collect

Antics Online collects and records the following information for the purposes described

The product or products you wish to order.

Your name and address for delivery of your order.

The registered address of the card holder for the purposes of verifying the identity of the purchaser or card holder and allowing delivery to an alternative address to be arranged.

Payment source comprising card type, PayPal or other payment to complete your purchase and make refunds when required in compliance with the relevant laws and financial industry banking regulations.

Email address and telephone number for the purpose of communicating with you in respect of your order and the delivery. We offer the option to have your email address added to our promotions circulation list.

Your details are not shared with any third party excepting :

RealEx Payments - Details required by RealEx Payments and/or your card issuer to verify your identity as the authorised card holder and process your payment.

Delivery Companies - Information required by the delivery company to effect delivery, including physical and email address such that the delivery company can provide updates on the progress of your delivery and telephone number so the delivery company can contact you in the event of any difficulty in locating your address.

Law Enforcement - Relevant agencies for law enforcement and the prevention or frustration of criminal enterprise when we are presented with good and valid reasons for confidential disclosure.

Other - Information requested or required by our card processors, RealEx Payments, your payment card issuer or company card holder or accounts office in respect of any query which they may raise with the purchase or delivery of your order. Typically this would be the name of the recipient and delivery address, as shown on invoices, to identify goods, confirm delivery and reconcile accounts.

If you wish us to remove your details from our systems after your order has been completed please advise us in writing or by email to info@anticsonline.uk

Please be aware that your contact details may be required for up to 12 months (longer in some cases) from the completion of your order to verify your purchase in the event of an issue arising under warranty. If we remove your details we may not be able to produce a copy invoice as your proof of purchase.